Infosys

✓ PROS

Worked on Salesforce custom development using Apex, Lightning Web Components, validation rules, flows, and custom objects. The project gave good exposure to both technical development and business-user expectations.

✕ CONS

Requirements changed during UAT when users started testing actual screens and automation flows.

✓ PROS

Worked on Salesforce integrations with ERP, marketing, and support platforms using REST APIs and middleware. This gave practical understanding of data sync, error handling, and integration monitoring.

✕ CONS

Integration testing was blocked whenever external systems changed payloads or were unavailable.

✓ PROS

Good exposure to Salesforce CPQ configuration, product rules, pricing rules, quote templates, approvals, and quote-to-cash processes. The project helped me understand complex sales operations.

✕ CONS

CPQ defects were tricky because small pricing-rule changes affected multiple products and approval paths.

✓ PROS

Worked on Salesforce testing covering sales processes, service flows, reports, role-based access, and integration scenarios. It helped me understand CRM workflows beyond simple test-case execution.

✕ CONS

Testing became difficult when flows changed late or test data was not prepared properly.

✓ PROS

Worked closely with finance users on SAP FICO configuration, month-end close issues, GL/AP/AR testing, and reconciliation activities. This gave practical exposure to how finance teams actually use SAP during closing cycles.

✕ CONS

The difficult part was handling urgent defects during UAT and month-end because every small posting or tax issue needed quick validation from business users.

✓ PROS

Good for freshers, stable environment, and strong training foundation.

✕ CONS

Bench/project allocation can be uncertain and technologies may vary.

✓ PROS

Friendly teams, decent work-life balance in many projects, and learning resources.

✕ CONS

Bench/project allocation can be uncertain and technologies may vary.

✓ PROS

Worked on SAP CPI integrations between SAP and third-party systems using mappings, APIs, error handling, and monitoring. It helped me understand how integration failures directly impact business operations.

✕ CONS

Testing was delayed whenever source or target systems were not ready, even when CPI development was completed.

✓ PROS

Good exposure to SuccessFactors Employee Central, workflow approvals, employee data changes, role permissions, and HR process discussions. The role improved both functional understanding and client communication.

✕ CONS

HR policy exceptions created repeated configuration changes because different business units followed different rules.

✓ PROS

There is good exposure to application support and transformation programs.

✕ CONS

Technology rotation is not always quick even after completing internal certifications.