#ACN GN - SONG - C&S -LifeSciences- Senior Manager

Job Title - GN - SONG - C&S - Lifesciences - Senior Manager

Management Level: 06/Senior Manager

Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai

Must have skills: Salesforce Health Cloud

Good to have skills: CRM Transformation

Job Summary:
You will work closely with our clients as Consulting Professionals who design, build and implement strategies that can help enhance business performance.

Areas of Work: Life science industry, Commerce & Sales, Platform Enablement viz. Veeva CRM, Salesforce Health Cloud, etc.

Roles & Responsibilities: As part of leading the project teams, you will drive the following:

 Consulting & Advisory service:

• Lead a team responsible for designing, developing and implementing plans on Sales Transformation solutions across scope of sales strategy and sales operations, sales operating model design, channel strategy and design, HCP partner management, MR Portal Enablement, Consumer Engagement, Route-to-Market (RTM) Strategy, Optimization & implementation, sales force effectiveness, Territory Alignment, business process optimization, incentive compensation management including diagnostics and business case development.
• Work as an integral part of the client’s sales / channel development organization. Work towards driving sales and revenue numbers – with a structured, logical and dataoriented approach, conducting Market Opportunity Assessment.
• Work on diagnostics on client data and processes to understand gaps, in the current state processes to help improve client processes as part of future state recommendations
• Additional Engagement Opportunities Include: Market entry strategy development, Product launch strategy, Economics of Selling, Optimizing Return on Sales/ Channel Spends, Channel mix assessment and strategy, Sales channel optimization, Process Assessment & Improvisation, Sales Data Analysis, Marketing Planning, Assessment & Sales Enhancement Strategy, GenAI use cases specific to LS in sales and marketing.

Sales & Business Development:

 • Generating new business engagements: Drive new business opportunities by identifying and pursuing new leads, defining GTM strategy, facilitating client discussions and presentations to drive new business and client relationships.

 • Own and drive Sales transformation RFP/ RFI response coming in from Life Science customers for business transformation or platform enablement projects

Practice Development

• Take on leadership role: Support overall growth of practice area through a combination of business development, talent management, oversight of delivery work, and thought leadership.
 • Collaborate with Salesforce, Veeva, MS Dynamics, etc. business groups, to enable business capabilities with agility, velocity, and quality while optimizing costs.
• Lead and motivate teams with diverse skills and backgrounds. Manage and mentor talented teams of consultants and technologists supporting, providing input and guidance into the talent strategy and actively participate in engagement, capability development activities.

Professional & Technical Skills:

• Strong consulting and advisory experience in Life Sciences industry with deep industry

knowledge and understanding of key trends.

• Deep understanding of Life Science processes, performance drivers & industry leading

practices, regulatory and compliance requirements

• Experience in working as an advisory lead in designing next gen sales transformation

solutions on digital technologies like Veeva CRM and Salesforce Health Cloud, Data

automation and AI tools.

• Adept with working knowledge of Gen AI based technologies and tools such as ChatGPT,

Gemini, DallE, Midjourney, Anthropic, Amazon Bedrock, LLama etc. Capable of using

GenAI within applications such as Salesforce, Adobe and MS Dynamics.

• Implementation experience of Gen AI will be an added advantage.

• Seasoned professional with significant experience working on a large-scale Business /

Operational Transformation project with a significant focus on B2B/ enterprise clients.

• Strong program management/ people management skills

• Experience working with “C” level executives

• Can work in high-paced and complex projects and understand industry-specific sales

processes, operations and functional needs

• Skills to manage stakeholder expectations Ability to work on business proposals from

solutioning and effort estimation standpoint and to demonstrate solutions during client orals

• Excellent communications and presentation skills

• Performance and status reporting

• Problem solving and conflict management

• Ability to work effectively in a remote, virtual and global environment

Additional Information:

 
• MBA from a premium institute

• A minimum of 12 – 15 years of progressive industry and consulting experience with minimum 8+ years of relevant experience in Life Science industry

• Global exposure is desirable.

• Working knowledge of Veeva CRM or Salesforce Health cloud and AI tools. Implementation experience is highly desirable.

• Experience in scoping and aid in designing platform solutions, and extensive experience in implementing them in projects.

• Demonstrated sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role.

• Good To Have - Certification in Veeva CRM and/or Salesforce Health Cloud or any other relevant industry leading platform tools.

• Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements
 

About Accenture:

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About Accenture Strategy & Consulting:

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