AccentureSW/App/Cloud Tech Support Manager
Required skills for this role
Agile Project ManagementAvailability ManagementCapacity & Performance MonitoringCapacity ManagementOutage Management Systems (OMS)Quality Assurance (QA)Release ManagementSystem Maintenance
About this role
Skill required: Tech for Operations - Agile Project Management
Designation: SW/App/Cloud Tech Support Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
Language - Ability:English(International) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. • The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. • We work closely with the sales, offering and delivery teams to identify and build innovative solutions. • The Tech For Operations TFO team provides innovative and secure technologies to help clients build an intelligent operating model driving exceptional results Works closely with the sales offering and delivery teams to identify and build innovative solutions Major sub deals include AHO Application Hosting Operations ISMT Infrastructure Management Intelligent Automation • An iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner. • It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership.
What are we looking for? • Primary skill - Agile Project Management - P5 • Secondary skill - Sourcing & Procurement Solutions - P5
Roles and Responsibilities: • In this role you are required to identify and assess complex problems for area of responsibility. • The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors. • Requires adherence to strategic direction set by senior management when establishing near-term goals. • Interaction of the individual is with senior management at a client and or within Accenture, involving matters that may require acceptance of an alternate approach. • Some latitude in decision-making in involved. • you will act independently to determine methods and procedures on new assignments. • Decisions individual at this role makes have a major day to day impact on area of responsibility. • The person manages large - medium sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture. • Please note that this role may require you to work in rotational shifts
Designation: SW/App/Cloud Tech Support Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
Language - Ability:English(International) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. • The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. • We work closely with the sales, offering and delivery teams to identify and build innovative solutions. • The Tech For Operations TFO team provides innovative and secure technologies to help clients build an intelligent operating model driving exceptional results Works closely with the sales offering and delivery teams to identify and build innovative solutions Major sub deals include AHO Application Hosting Operations ISMT Infrastructure Management Intelligent Automation • An iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner. • It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership.
What are we looking for? • Primary skill - Agile Project Management - P5 • Secondary skill - Sourcing & Procurement Solutions - P5
Roles and Responsibilities: • In this role you are required to identify and assess complex problems for area of responsibility. • The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors. • Requires adherence to strategic direction set by senior management when establishing near-term goals. • Interaction of the individual is with senior management at a client and or within Accenture, involving matters that may require acceptance of an alternate approach. • Some latitude in decision-making in involved. • you will act independently to determine methods and procedures on new assignments. • Decisions individual at this role makes have a major day to day impact on area of responsibility. • The person manages large - medium sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture. • Please note that this role may require you to work in rotational shifts