V&A ACE Ops Engineer_RRN00015516_796801
About this role
The selected individual will be responsible for the operational support of the acquired physical, virtual, and Cloud-based Network technology infrastructure into the Accenture Immune System, in the context of Accenture's global Ventures and Acquisitions pipeline. This requires working with teams from all over the world.
The engineer participates in the operations/deployment of infrastructure and related network solution requirements. Engineers may also participate in standards ratification efforts by assisting in pilot activities for new technologies. Engineers at this level may also be called upon to provide infrastructure and network risk analysis, capacity planning, and proactive health and performance management.
Includes Operational Support, delivering strategic Programs of work and Venture and Acquisitions. Specializing in Data, Security, Voice, IP Services, Network Performance & Application Integration, Client Delivery Engineering and Network Transformation.
Key Responsibilities
Act as single interface of network operational support for all new offices across all pillars until complete transition.
Provide knowledge transfer and assist in the assimilation of new members into the V&A Delivery team.
Establish expertise in the various infrastructures currently deployed, and develop documentation to assist in the training of other customer delivery groups within the environment
Configure and maintain a variety of tools spanning data, security and cloud technologies demonstrating the ability to be organized and to multitask.
Participating in initiatives focused on developing global standard, policies, tools selection, and environments
Implement security for Legacy and ACS support network
Work with both internal and external groups to ensure that shared infrastructure is meeting functional, security and service level requirements
Acts as a resource for operational/engineering activities for voice/data network design, security, development, and implementation.
Maintain a high level of knowledge on the deployment and operational functionalities of network and security technologies
Support new/expanding office build outs
Acts as a resource on engineering projects, tests, and evaluation programs.
Assist in the implementation of infrastructure and services standards documentation and configuration guidelines.
Act as resources to internal project teams and external entities such as external customer and service provider
Maintain and update system and network documentation
Problem management, diagnosis, escalation, tracking and resolution
Manage vendor and/or product provisioning, procurement, and delivery of network security hardware and software
Ensure technology standards ratification.
Follow established development processes and standards for all work. Identify and propose improvements to the processes and standards as necessary.
Participate in complex projects with minimal supervision or guidance
Qualifications
Good to Have skills: Cloud & Network Security professional with expertise in AWS/Azure, IaaS, PaaS, SaaS, firewall management, TCP/IP, VPN, SSL VPN, Linux/Unix troubleshooting, and cloud deployments. Skilled in Infrastructure as Code (Terraform/CloudFormation), network security, packet analysis, stakeholder management, customer support, and problem-solving. Holds relevant security/network certifications.
Location: Mumbai,Pune,Chennai,Bengaluru.- A 15 years full time education is required