AccentureApplication Support Engineer
Required skills for this role
Google Cloud Compute ServicesKubernetes
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Cloud Compute Services
Good to have skills : Kubernetes
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and promptly address any disruptions, contributing to the overall efficiency and reliability of business processes.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate cross-functional efforts to streamline issue resolution and improve system performance.
- Mentor junior team members to enhance their problem-solving skills and technical knowledge.
- Continuously evaluate and improve support processes to increase operational efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Cloud Compute Services.
- Good To Have Skills: Experience with Kubernetes.
- Strong knowledge of cloud infrastructure management and deployment strategies.
- Ability to troubleshoot complex system issues in distributed environments.
- Familiarity with monitoring tools and incident management practices.
- Experience in automating routine tasks to optimize support workflows.
Additional Information:
- The candidate should have minimum 5 years of experience in Google Cloud Compute Services.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Cloud Compute Services
Good to have skills : Kubernetes
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and promptly address any disruptions, contributing to the overall efficiency and reliability of business processes.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate cross-functional efforts to streamline issue resolution and improve system performance.
- Mentor junior team members to enhance their problem-solving skills and technical knowledge.
- Continuously evaluate and improve support processes to increase operational efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Cloud Compute Services.
- Good To Have Skills: Experience with Kubernetes.
- Strong knowledge of cloud infrastructure management and deployment strategies.
- Ability to troubleshoot complex system issues in distributed environments.
- Familiarity with monitoring tools and incident management practices.
- Experience in automating routine tasks to optimize support workflows.
Additional Information:
- The candidate should have minimum 5 years of experience in Google Cloud Compute Services.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
How to apply
Use the official application link to contact the employer and submit your application.