AccentureApplication Support Engineer
Required skills for this role
Google Cloud DevOps ServicesGoogle Kubernetes Engine
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Kubernetes Engine
Good to have skills : Google Cloud DevOps Services
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system health, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and enhance overall performance, contributing to the seamless functioning of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of incidents and minimize system downtime.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance efficiency.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Kubernetes Engine.
- Good To Have Skills: Experience with Google Cloud DevOps Services.
- Strong understanding of container orchestration and management within cloud environments.
- Experience in monitoring and troubleshooting distributed systems and microservices.
- Familiarity with automation and scripting to streamline support tasks.
- Ability to analyze system logs and metrics to identify root causes of issues.
Additional Information:
- The candidate should have minimum 3 years of experience in Google Kubernetes Engine.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Kubernetes Engine
Good to have skills : Google Cloud DevOps Services
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system health, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and enhance overall performance, contributing to the seamless functioning of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of incidents and minimize system downtime.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance efficiency.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Kubernetes Engine.
- Good To Have Skills: Experience with Google Cloud DevOps Services.
- Strong understanding of container orchestration and management within cloud environments.
- Experience in monitoring and troubleshooting distributed systems and microservices.
- Familiarity with automation and scripting to streamline support tasks.
- Ability to analyze system logs and metrics to identify root causes of issues.
Additional Information:
- The candidate should have minimum 3 years of experience in Google Kubernetes Engine.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
How to apply
Use the official application link to contact the employer and submit your application.