AccentureApplication Support Engineer
Required skills for this role
Microsoft Azure DevOps
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Experience with cloud infrastructure management and deployment automation.
- Strong knowledge of incident management and root cause analysis techniques.
- Familiarity with monitoring tools and performance tuning in cloud environments.
- Ability to work with scripting languages to automate routine tasks and improve efficiency.
- Understanding of software development lifecycle and agile methodologies.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure DevOps.
- This position is based at our BDC7C - SEZ office.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Experience with cloud infrastructure management and deployment automation.
- Strong knowledge of incident management and root cause analysis techniques.
- Familiarity with monitoring tools and performance tuning in cloud environments.
- Ability to work with scripting languages to automate routine tasks and improve efficiency.
- Understanding of software development lifecycle and agile methodologies.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure DevOps.
- This position is based at our BDC7C - SEZ office.
- A 15 years full time education is required.
How to apply
Use the official application link to contact the employer and submit your application.