AccentureApplication Support Engineer
Required skills for this role
Microsoft Azure DevOps
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business system components. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation by promptly addressing disruptions. The position demands continuous vigilance and collaboration with different teams to maintain system reliability and support business continuity effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Experience with cloud infrastructure management and deployment pipelines.
- Strong problem-solving skills with the ability to troubleshoot complex software issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work with version control systems and automate workflows.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure DevOps.
- This position is based at our KDC1A - SEZ location.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business system components. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation by promptly addressing disruptions. The position demands continuous vigilance and collaboration with different teams to maintain system reliability and support business continuity effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Experience with cloud infrastructure management and deployment pipelines.
- Strong problem-solving skills with the ability to troubleshoot complex software issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work with version control systems and automate workflows.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure DevOps.
- This position is based at our KDC1A - SEZ location.
- A 15 years full time education is required.
How to apply
Use the official application link to contact the employer and submit your application.