Business Process Designer

Project Role : Business Process Designer
Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. 
Must have skills : Microsoft Dynamics CRM Technical
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Business Process Designer, you will engage in a dynamic environment where your primary focus will be on analyzing, developing, and enhancing workflows. A typical day involves collaborating with various stakeholders to identify inefficiencies in existing processes, proposing innovative solutions, and ensuring that workflows are optimized for maximum effectiveness. You will work closely with business users to define detailed product requirements and use cases, while also designing mechanisms for continuous monitoring and feedback collection to refine processes over time. Your role will be pivotal in driving improvements and fostering a culture of efficiency within the organization.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate workshops and meetings to gather insights and feedback from stakeholders.
- Develop and maintain documentation related to process improvements and workflows.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.
- Strong analytical skills to assess and improve business processes.
- Experience in workflow design and optimization techniques.
- Ability to communicate effectively with diverse teams and stakeholders.
- Familiarity with project management methodologies.

Additional Information:
- The candidate should have minimum 7.5 years of experience in Microsoft Dynamics CRM Technical.
- This position is based at our Kolkata office.
- A 15 years full time education is required.