Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Power Business Intelligence (BI)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Power BI Development
Reporting & Dashboarding
Data Visualization
PowerShell Automation
Executive Reporting
Analytics & Insights
IT Service Management
Communication & Stakeholder Management

Roles & Responsibilities:
Design, develop, and maintain interactive dashboards and reports using Power BI.
Manage Power BI Application Lifecycle Management (ALM) processes including deployment, version control, and environment management.
Develop executive-level reports, dashboards, and visualizations for operational and business insights.
Perform data analysis, transformation, and modeling activities.
Automate reporting and administrative tasks using PowerShell.
Create and maintain reporting templates using Excel and PowerPoint.
Work with stakeholders to gather reporting and analytics requirements.
Ensure data accuracy, consistency, governance, and report performance optimization.
Support report publishing, workspace management, and security administration in Power BI Service.
Troubleshoot reporting, refresh, and performance-related issues.
Develop and maintain technical documentation, SOPs, and reporting standards.
Ensure adherence to ITIL processes including Incident, Change, Problem, and Service Request Management.
Collaborate with infrastructure, operations, and business teams for reporting enhancements and analytics initiatives.
Participate in governance reviews, business presentations, and operational reporting discussions.


Professional & Technical Skills:
Strong hands-on experience in:
Power BI Development
Power BI ALM (Application Lifecycle Management)
PowerShell scripting
Advanced Microsoft Excel
Microsoft PowerPoint
Good understanding of:
Data modeling and visualization
DAX and Power Query
Report optimization and performance tuning
Power BI Service administration
Data governance and reporting standards
Dashboard design best practices
Reporting automation techniques Process & Service Management
Strong understanding of ITIL processes and IT service management practices.
Soft Skills
Excellent verbal and written communication skills.
Strong presentation and stakeholder management abilities.
Analytical and problem-solving mindset.
Ability to work independently and collaboratively within teams.
Strong attention to detail and reporting accuracy.


Additional Information:
Bachelor s Degree in Computer Science, Information Technology, Engineering, Data Analytics, or related field.

Preferred Certifications
Microsoft Certified: Power BI Data Analyst Associate
Microsoft Power Platform Certifications
ITIL Foundation Certification
Power BI / Data Analytics Certifications

Preferred Experience
Experience in enterprise reporting and analytics environments.
Exposure to operational dashboards and executive reporting.
Experience with automation and reporting transformation initiatives.
Knowledge of data governance and visualization best practices.