AccentureApplication Support Engineer
Required skills for this role
Network Infrastructures
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system stability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Network Infrastructures.
- Strong knowledge of network protocols, hardware, and software components.
- Experience in troubleshooting complex network issues and system outages.
- Ability to analyze logs and system data to identify root causes of problems.
- Familiarity with network security principles and best practices.
- Skilled in coordinating with cross-functional teams to implement effective solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in Network Infrastructures.
- This position is based at our PDC3C - SEZ location.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system stability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Network Infrastructures.
- Strong knowledge of network protocols, hardware, and software components.
- Experience in troubleshooting complex network issues and system outages.
- Ability to analyze logs and system data to identify root causes of problems.
- Familiarity with network security principles and best practices.
- Skilled in coordinating with cross-functional teams to implement effective solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in Network Infrastructures.
- This position is based at our PDC3C - SEZ location.
- A 15 years full time education is required.
How to apply
Use the official application link to contact the employer and submit your application.