AccentureApplication Support Engineer
Required skills for this role
SAP SCM APO Advanced Planning & Optimization
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP SCM APO Advanced Planning & Optimization
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous engagement with system operations to ensure seamless functionality and support for business processes, fostering a reliable and efficient technology environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and enhancements to improve overall performance.
- Support junior team members by sharing knowledge and providing guidance when necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP SCM APO Advanced Planning & Optimization.
- Experience with supply chain management processes and integration within enterprise systems.
- Strong analytical skills to diagnose and resolve software issues effectively.
- Ability to work with various system components and understand their interdependencies.
- Familiarity with system monitoring tools and incident management practices.
- Excellent communication skills to interact with technical teams and business stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP SCM APO Advanced Planning & Optimization.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP SCM APO Advanced Planning & Optimization
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous engagement with system operations to ensure seamless functionality and support for business processes, fostering a reliable and efficient technology environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and enhancements to improve overall performance.
- Support junior team members by sharing knowledge and providing guidance when necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP SCM APO Advanced Planning & Optimization.
- Experience with supply chain management processes and integration within enterprise systems.
- Strong analytical skills to diagnose and resolve software issues effectively.
- Ability to work with various system components and understand their interdependencies.
- Familiarity with system monitoring tools and incident management practices.
- Excellent communication skills to interact with technical teams and business stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP SCM APO Advanced Planning & Optimization.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.