Quality Engineering Lead

Project Role : Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards of quality throughout the application lifecycle. The role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. This includes managing the testing process by defining and tracking key performance metrics, ensuring thorough test execution, and facilitating timely resolution of defects to support continuous improvement and successful project outcomes.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Lead and mentor team members to foster professional growth and ensure adherence to quality standards.
- Collaborate with cross-functional teams to align testing strategies with project goals and business needs.
- Continuously evaluate and improve testing processes to enhance efficiency and effectiveness.
- Support junior professionals by providing guidance and facilitating knowledge sharing within the team.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong understanding of quality engineering principles and testing methodologies.
- Experience in developing and implementing end-to-end testing strategies.
- Ability to define and monitor key metrics for test execution and defect management.
- Skilled in coordinating multi-disciplinary teams and ecosystem integration.
- Excellent problem-solving skills and capability to provide effective solutions.

Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.