AccentureApplication Support Engineer
Required skills for this role
Tableau
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Tableau
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members to support their professional growth and development.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Tableau.
- Strong analytical skills to interpret data and troubleshoot complex system issues.
- Experience in monitoring and maintaining business-critical applications.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Familiarity with incident management and problem resolution methodologies.
- Capability to work collaboratively in a fast-paced, multi-team environment.
Additional Information:
- The candidate should have minimum 5 years of experience in Tableau.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Tableau
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members to support their professional growth and development.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Tableau.
- Strong analytical skills to interpret data and troubleshoot complex system issues.
- Experience in monitoring and maintaining business-critical applications.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Familiarity with incident management and problem resolution methodologies.
- Capability to work collaboratively in a fast-paced, multi-team environment.
Additional Information:
- The candidate should have minimum 5 years of experience in Tableau.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
How to apply
Use the official application link to contact the employer and submit your application.