CapgeminiTransformation Manager
Required skills for this role
SAP
About this role
Your Role
- Drive productivity improvements and transformation for large AMS accounts using automation, Gen AI, and problem management.
- Lead data-driven service improvements across Incident, Problem, and Service Request Management.
- Manage senior stakeholders (internal leadership & client CXOs) and ensure strong engagement.
- Own account financials, governance, and continuous improvement (CMIP).
- Provide leadership to transformation teams and oversee end-to-end delivery excellence.
Your Profile
- Overall experience required is 12-18 Years only.
- Strong experience in Application Maintenance & Transformation, especially across SAP functional areas.
- Expertise in at least one: RPA/Automation, Gen AI, Problem Management, or Lean Six Sigma.
- Data analytics mindset to drive insights-based service improvements.
- Stakeholder & client management skills at senior levels.
- Knowledge of ITIL processes; ITIL/Six Sigma certifications preferred.
How to apply
Use the official application link to contact the employer and submit your application.