Export Operations Specialist

Your Role

We are seeking a talented and driven Export Operations Coordinator is responsible for ensuring efficient & timely cross-border deliveries by managing end-to-end export order fulfilment, co-ordinating with markets, DRP, Logistics & Finance. Also required to oversee SAP order & shipment execution, maintaining compliant export documentation & driving high AIM performance while adhering to governance & regulatory requirements.

In this role you will play a key role in:

• Risk Reviews – Attend weekly risk review and monthly performance review.
• Order Management & Customer Co-ordination – Act as primary contact for defined markets across all order management processes. Ensure customer orders are entered, confirmed, monitored & communicated accurately in SAP. Maintain alignment with DRP & customers on order volumes, timings & requirements. Take corrective action for deviations threatening market supply or service levels.
• Shipment & Logistics Execution – Co-ordinate shipment planning with markets, DRP, dispatch locations, factories & transport providers. Release deliveries, monitor credit thresholds and oversee full SAP process flow (delivery note, PGI, invoicing). Support transport optimisation initiatives with internal and external stakeholders (markets, DRP, DL etc).
• Export Documentation & Compliance – Prepare all export documents and ensure compliance with internal policies & external regulations (customs, taxes, international trade). Share documentation in time for customer customs clearance. Co-ordinate inspections and manage documentation accuracy for regulatory adherence.
• Exception Management – Manage operational exceptions including returns, missing stock, damages and theft.
• Master Data Management – Coordinate creation and maintenance of master data for products, pricing, customers and new flows.

Your Profile

• Bachelor's degree in supply chain/Logistics or related field
• Experience with SAP, OTM, Power BI or other TMS tools
• 5 to 9 years of experience in Export operations
• Strong analytical and problem-solving skills
• Proficiency in Excel and reporting tools
• Strong communication skills

WHAT YOU'LL LOVE ABOUT WORKING HERE

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.