SAP Cloud ALM

Your Role - Job Role

• Act as the SME for SAP Application Lifecycle Management (ALM) solutions across cloud and on-premise SAP landscapes.
• Lead SAP Cloud ALM implementation, configuration, and adoption initiatives.
• Manage and support SAP Solution Manager 7.2 functionalities including ChaRM, ITSM, Monitoring, and Test Management.
• Collaborate with SAP Basis, Functional, Development, and Business teams to ensure system stability and operational excellence.
• Drive ALM transformation initiatives, including migration from Solution Manager to Cloud ALM.
• Define governance, monitoring, incident management, and change management best practices.
• Provide strategic recommendations for SAP Operations, Monitoring, and Continuous Improvement.

SAP Cloud ALM

• Implement and configure SAP Cloud ALM services.
• Set up:
  • Health Monitoring
  • Integration & Exception Monitoring
  • Job & Automation Monitoring
  • Business Process Monitoring
  • User & Performance Monitoring
• Enable Cloud ALM for SAP S/4HANA, SAP BTP, SuccessFactors, Ariba, and other SAP Cloud solutions.
• Configure alerting, dashboards, analytics, and reporting.
• Support Requirements Management, Test Management, and Deployment Management.
• Drive Cloud ALM adoption and process optimization.

SAP Solution Manager (SolMan 7.2)

• Configure and support:
  • ChaRM (Change Request Management)
  • IT Service Management (ITSM)
  • Solution Documentation
  • Test Suite
  • Technical Monitoring
  • Business Process Monitoring
  • Root Cause Analysis
  • Focused Insights
• Perform Managed System Configuration and System Monitoring setup.
• Support SolMan upgrades, maintenance, and integrations.
• Enable end-to-end monitoring and reporting for SAP landscapes.

Support & Operations

• Monitor SAP systems and resolve application issues proactively.
• Support incident, problem, change, and release management processes.
• Ensure SLA compliance and operational excellence.
• Coordinate with SAP Basis and Infrastructure teams for troubleshooting.
• Conduct user training, documentation, and knowledge transfer sessions

Your Profile - Skills Required :

Mandatory Skills

• 6-12 years of SAP experience.
• Strong hands-on experience in SAP Cloud ALM.
• Extensive experience in SAP Solution Manager 7.2.
• Expertise in:
  • ChaRM
  • ITSM
  • Solution Documentation
  • Test Management
  • Technical Monitoring
  • Business Process Monitoring
  • Root Cause Analysis
• Experience with SAP S/4HANA landscapes.
• Knowledge of SAP Basis concepts and SAP architecture.
• Understanding of integration between SAP Cloud ALM and SAP solutions.
• Strong analytical and troubleshooting skills.

Preferred Skills

• Experience with SAP Focused Run.
• Experience in RISE with SAP projects.
• Exposure to SAP BTP services and integrations.
• Knowledge of SAP Signavio Process Manager.
• Familiarity with Agile, DevOps, and ITIL practices.
• SAP Cloud ALM and SAP Solution Manager certifications preferred.

Soft Skills

• Strong stakeholder management and communication skills.
• Ability to drive workshops and requirement-gathering sessions.
• Excellent problem-solving and leadership capabilities.
• Experience mentoring junior consultants and supporting delivery teams.