Deloitte USI- Human Capital – ServiceNow - Manager

Human Capital

Our Human Capital team helps Deloitte client service teams support value creation through people's performance. We guide teams in reimagining work, the workforce, and the workplace across the enterprise, and help in transforming HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help provide insights and enable delivery to address questions such as: How do organizations access, develop, and motivate their workforce? What should the AI strategy be for the HR function? Do they have the right organization and culture to enable performance? Join our team to help make work better for humans and humans better at work.

Position Summary

Level: Manager

As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines.

Work you’ll do:

• Our practitioners will be able to maintain the specialization they have built to date in certain areas while also learning how it connects to broader issues in the market.
• We are committed to continuously supporting our practitioners as they build skills in either one specific part of our business or across the business – our Portfolio is structured to facilitate this learning.
• With Human Capital at the forefront of every organization and Industry, our people will have the ability to capitalize on some of the biggest trends happening today and support organizations working to leverage their greatest asset: their people.
• We will continue to help our people deliver world-class services, innovate on new solutions and products, and prepare them to address our clients’ most difficult challenges in the market.

The team:

• Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value

Qualifications

Must Have Skills/Project Experience/Certifications:

• 10 - 14 years of hands-on experience• Experience with designing and developing ServiceNow workflows.
• Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACL’s, Import Sets, Transform Maps and Update sets
• Good understanding of ServiceNow architecture and best practices
• Knowledge and experience with JavaScript, JSON, REST and SOAP
• Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle etc. using Webservices APIs (REST/SOAP).
• Experience in developing large global enterprise ServiceNow instance
• Knowledge of ServiceNow upgrade, SSO will be plus.
• Proficient in Agile development and all phases of the Application Development Lifecycle
• Experience with software development support tools (e.g. Jira, Rally etc.)

Education:

• BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location:

• Bengaluru/Hyderabad/Pune/Chennai/Kolkata

Shift Timings:

• 11 AM to 8 PM or 2 PM to 11 PM IST as per business requirements