Coupa – Manager, Technical Transformation

Coupa – Manager, Technical Transformation

Join Deloitte’s Enterprise Performance practice as a Manager, Coupa, where you will support digital procurement transformation initiatives across source-to-pay environments. In this role, you will contribute to discovery, solution design, configuration, integration, testing, deployment, and support activities for Coupa solutions across procurement, sourcing, contracts, supplier management, invoicing, and related modules. You will work with cross-functional teams to translate business requirements into scalable technical solutions, deliver quality work products within project timelines, and support implementation and post-go-live activities across the solution lifecycle.

Work you'll do

As a Manager, Coupa on the Enterprise Performance team, you will be responsible for supporting source-to-pay transformation initiatives across client environments.

• Lead discovery workshops, document business requirements, map current-state processes, identify process gaps, and design future-state workflows aligned to Coupa capabilities.
• Configure and support Coupa modules based on project scope, including Procurement, Sourcing, Contract Lifecycle Management, Supplier Information Management, Invoicing, Expenses, Coupa Pay, and Spend Analytics.
• Support integration design and execution between Coupa and enterprise platforms such as SAP, Oracle, NetSuite, and Workday Financials, including connectors, flat-file integrations, and related data flows.
• Set up master data, catalogs, approval workflows, buying channels, coding rules, supplier onboarding forms, and other components required for end-to-end source-to-pay operations.
• Support testing, defect triage, deployment, user training, hypercare, release updates, post-go-live optimization, and coordination with onsite and offshore teams across the implementation lifecycle.

The team

Enterprise Performance

Our Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to support the delivery of holistic performance improvement and digital transformation. We support Deloitte client service teams of strategic advisors and architects, differentiated by our industry depth to help collaborate with leading insights providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business solutions.

The Enterprise Performance team leverages deep industry knowledge, strong analytical skills, and practical approaches to address clients’ toughest business challenges. Our professionals as part of the Supply Chain Network Operations (SCNO) service line within Enterprise Performance focus on helping organizations achieve sustainable competitive advantage throughout their operations, spanning product development, planning, sourcing, manufacturing, logistics, and distribution. We excel at translating strategic objectives into tangible, measurable outcomes at the operational level. By aligning high-level goals with frontline execution, we ensure our clients realize real value and improved performance across every stage of their supply chain and operations.

Location: Bengaluru / Hyderabad / Pune / Chennai

Shift Timings: 11 AM to 8 PM or 2 PM to 11 PM IST, as per business requirements

Qualifications

Required:

• 9+ years of experience implementing or supporting Coupa across source-to-pay process areas, including requisitioning, sourcing, contracts, invoicing, supplier management, expenses, or payments
• Experience leading discovery workshops and documenting business requirements, process flows, and functional designs
• Experience configuring Coupa modules such as Procurement, Sourcing, Contract Lifecycle Management, Supplier Information Management, Invoicing, Expenses, Coupa Pay, or Spend Analytics
• Experience supporting integrations between Coupa and enterprise resource planning platforms such as SAP, Oracle, NetSuite, or Workday Financials
• Experience setting up master data, catalogs, approval workflows, buying channels, and related configuration components within Coupa
• Experience supporting system integration testing, user acceptance testing, defect triage, deployment, or hypercare activities
• Bachelor of Engineering (BE), Bachelor of Technology (BTech), Master of Computer Applications (MCA), Master of Technology (MTech), or equivalent from an accredited university

Preferred:

• Experience supporting procurement transformation, roadmap assessments, process re-engineering, or tool selection activities
• Experience with software-as-a-service procurement platforms such as Ivalua, SAP Ariba, or SAP Concur
• Experience supporting service-level agreement-based application support, ticket management, or root cause analysis
• Experience delivering training, user enablement materials, or software demonstrations for procurement platforms
• Experience supporting quarterly release management, upgrade planning, or post-go-live optimization
• Coupa or procurement platform certifications