EYSAP Entitlement management support Offshore-Manager
About this role
The Opportunity
We are seeking an experienced resource for performing the work on Entitlement management system
Responsible for managing user access and entitlement requests across enterprise applications, ensuring compliance with security policies, audit requirements, and service-level agreements (SLAs). The role supports identity and access management (IAM) operations, user provisioning, access reviews, and entitlement governance activities.
Your Key Responsibilities
- Process user access provisioning, modification, and de-provisioning requests.
- Manage entitlements across applications, databases, and infrastructure platforms.
- Perform access reviews, certification campaigns, and entitlement reconciliations.
- Investigate and resolve access-related incidents and service requests within SLA.
- Support joiner, mover, and leaver (JML) processes.
- Validate access requests against business and compliance requirements.
- Coordinate with application owners, business stakeholders, and security teams.
- Maintain accurate documentation, audit evidence, and operational procedures.
- Support internal and external audits related to access management.
- Identify opportunities for automation and process optimization.
Skills and attributes for success
We are looking for the candidates with the following: (Qualifications)
- BE/BTech/MCA with a sound industry experience of 1-2 Years
You will need to have:(Core Competencies)
Mandatory skills:
- Experience in Identity & Access Management (IAM) and Entitlement Management.
- Knowledge of user provisioning and role-based access control (RBAC).
- Experience with IAM tools such as SailPoint, Saviynt, CyberArk, Okta, Azure AD/Entra ID, or similar platforms.
- Understanding of IT security, compliance, and governance principles.
- Strong analytical and troubleshooting skills.
- Excellent communication and stakeholder management skills.
- Excellent business communication skills
Preferred skills:
- Understanding of Active Directory, LDAP, SSO, MFA, and federation technologies (SAML, OAuth, OpenID Connect).
- Experience supporting audits and regulatory frameworks such as SOX, ISO 27001, GDPR, or similar standards.
- Strong analytical, troubleshooting, and problem-solving capabilities.
- Excellent communication and stakeholder management skills.
- Ability to work in a global support environment and manage multiple priorities within defined SLAs.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
- Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
- Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
- People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
- Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
- How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.
Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.
“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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