TechOps-ABAP-BTP-MANAGER-GDSN02

The Opportunity

We are looking for an SAP BTP Manager to join the EY GDS – TechOps Team. As part of our EY GDS – TechOps team, BTP Manager will lead the strategy, architecture, and delivery of cloud-based solutions on the SAP Business Technology Platform, overseeing development, integration, and innovation initiatives. You will manage teams, ensure adherence to governance/security standards, and drive adoption of services like SAP Integration Suite, CAP, RAP, and HANA Cloud. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

Your Key Responsibilities

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
• Provide senior level support for SAP ABAP development activities including customizations, enhancements, and bug fixes across multiple SAP environments.
• Lead and participate in the design, development and implementation of complex ABAP programs and solutions to address root cause analysis of critical business requirements and optimization of system performance.
• Perform Code Reviews, Performance Tuning and optimization of ABAP programs to ensure optimal execution of SAP programs and applications.
• Collaborate with functional and technical teams to gather requirements, assess business needs and provide expert advice on ABAP development tailored to business requirements.
• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP ABAP requirements and programs.
• Develop and maintain technical documentation including system configuration, installation procedures and guidelines.
• Mentor and train junior SAP ABAP Team Members, sharing best practices and providing guidance on technical issues and troubleshooting techniques.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation.
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client

Skills and attributes for success

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
• At least 8+ years of experience in the SAP domain, with at least 3-4 years in a managerial or team lead role
• Team Leadership & Management: Lead, mentor, and manage a team of developers, fostering collaboration and high performance.
• Proven experience in designing complex integrations, cloud applications, and security architectures.
• Solution Delivery: Drive end-to-end delivery of SAP projects, from requirement gathering to implementation, focusing on scalable and maintainable architectures.
• Understanding of SAP Functional modules and business processes with the ability to translate business requirements and issues into technical solutions
• Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues in a timely manner in a multi-region environment.
• Experience working in a global setting with multi-regional teams, understanding cultural nuances and time zone differences.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements
• Innovation: Drive innovative solutions, leveraging new SAP technologies like S/4HANA and BTP.
• Project & Performance Management: Manage project plans, budgets, timelines, and monitor system performance, ensuring SLA adherence.
• Collaboration & Communication: Work effectively with business teams, functional consultants, and other technical teams.

Ideally, you’ll also have:

• Technical Expertise: Strong knowledge of SAP BTP services (Cloud Foundry/Kyma), SAP S/4HANA, API management, and development frameworks (CAP/Node.js/Java).
• Management: Proven experience in team leadership, project management, delivery excellence, and stakeholder management.
• Soft Skills: Strong communication, analytical, problem-solving, and interpersonal skills.
• Experience: Extensive hands-on BTP development with significant time in a managerial/leadership. Experience in Design, develop, and deploy ABAP solutions within SAP BTP is essential

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today. 

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower yo