TechOps1 - DE - CloudOpsAMS - SAP AMS CPI - Staff

The Opportunity

We are looking for an SAP CPI Consultant to join the EY GDS – SAP TechOps Team. As part of our EY GDS – TechOps team, you will be responsible for the development, maintenance and optimization of our SAP CPI solutions in alignment with our business objectives in a multi-region environment. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

To qualify for the role, you must have:

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
• 1-3 Years of experience required in SAP integration technologies preferably with Global client
• Strong analytical and problem-solving skills with good attention to detail
• Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams effectively in a team environment
• Good understanding of the integration patterns, best practices.
• Strong knowledge in integration of SAP and Non-SAP applications with 3rd party & internal applications
• Ability to work independently and prioritize tasks in a fast-paced environment
• Ability to work in a global setting with multi-regional teams, understanding cultural nuances and time zone differences and across shifts
• Flexibility in managing work hours due to the volatile nature of Application Management support work including ability to do shifts and being on-call for critical business requirements

Ideally, you’ll also have:

• Strong understanding of integration patterns, security protocols, and web services (SOAP, REST, OData).
• Experience with SAP ERP, S/4HANA, and other SAP applications.
• Proficiency in Groovy and Java scripting within SAP CPI.
• Knowledge of SAP Cloud Connector and connectivity to on-premises systems.
• Familiarity with SAP API Management and SAP Event Mesh is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• SAP CPI certification is preferred.

 

What you will do:

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests as Level 2 Application Management Specialist
• Provide level 2 support for SAP CPI development activities including customizations, enhancements, and bug fixes across multiple SAP environments troubleshooting and resolving issues related to customer CPI developments and SAP System Performance
• Collaborate with functional consultants to gather requirements for incidents, enhancements and problems and translate them into technical solutions
• Perform Debugging and Testing to ensure the quality of CPI developments
• Support system integration testing, user acceptance testing and production deployment of CPI objects
• Document technical specifications, code changes and implementation details for knowledge sharing and future reference   
• Keep abreast of industry trends, emerging technologies and SAP best practices to contribute to continuous improvement initiatives. 
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client

 

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Data practices globally with leading businesses across a range of industries