Risk Consulting - Digital Risk - Associate Director- Internal Controls

The Opportunity

Are you a tech-savvy professional with a risk mindset who is passionate about building a better working world through the power of people, technology, and innovation? We have an incredible opportunity for you to join our dynamic Digital Risk team and make a real impact in the rapidly evolving world we live in. Within Risk Consulting, you will focus in the areas of areas of IT Risk Management, IT SOX, IT Regulatory Compliance, IT Audits, IT and Digital Transformations (including ERP and Cloud transformations), while enabling technology to better manage risk. As a member of our team, you will have the chance to work with industry leaders and help transform businesses by tackling the most complex challenges with our clients.

 This is client-facing role in a rapidly growing practice, where you’ll build client relationships with key stakeholders, including management executives for some of the most globally recognized brands. It makes this the perfect place to gain a deeper understanding of complex businesses transactions, all the while recommending solutions to some of the most pressing business challenges and process inefficiencies. You will also team up with our global professionals in multidisciplinary engagements, helping major global clients transform and sustain business performance. You will be leveraging emerging technologies like AI, ML, to build and enhance new solutions and actively work in building multiple tools and assets for efficient and effective client delivery. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional IT Risk Advisor.

Your Key Responsibilities

Market Leadership and client management

• Executive-level skills in client relationship management and the hold conversations with senior executives.
• Partnering with onshore teams to understand client’s business & related industry issues / trends for global clients.
• Contribute to new solution development basis the industry trends and client’s problem statement.
• Conduct knowledge sharing discussions & contribute to EY thought leadership.
• Supports in responding to RFPs
• Identify buyers, influencers & stakeholders in existing client engagements and build strong relationships.
• Identify opportunities for cross-selling to current clients/introduce colleagues from other service lines.
• Assist Partners/Directors in driving the account management agenda by focusing on high impact opportunities.
• Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents.

Represent the firm in various industry conferences and associations – network with individuals, contribute to key discussion items and explore business opportunities.

Delivery and Team management

• Understanding our clients’ overall technology strategy to effectively manage risk while transforming their business.
• Plan & schedule client engagements. Determine and deploy the right team with adequate skill sets for executing engagements and periodically review status of engagements and work products.
• Lead large engagements in the areas of IT Risk Management, IT SOX, IT Regulatory Compliance, IT Audits, IT and Digital Transformations (including ERP and Cloud transformations).
• Manage day-to-day client relationships, leading client meetings, working sessions, and status reporting.
• Actively contribute to improving operational efficiency on projects & internal initiatives by leveraging on lessons learned from other projects.
• Monitor engagement economics & ensure timely billing of invoices & actively follow-up on collections by managers/seniors.
• Manage a team of Managers and Seniors (across locations) to manage delivery of engagements for multiple processes across clients and conduct comprehensive risk assessments to identify and prioritize potential IT risks against technology strategies, business applications and platforms, and digital transformations.
• Maintain a strong client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/standards relevant to the client's business.
• Demonstrate subject matter & industry expertise (deep understanding of the industry, emerging trends, issues/challenges, key players & leading practices).
• Stay up to date with emerging industry trends and technologies, suggest innovative solutions to engagement teams and provide recommendations to clients on potential risks and opportunities.

Operational Excellence

• Suggest ideas on improving engagement productivity and identify opportunities for improving client service.
• Manage engagement budgets and ensure compliance with engagement plans and internal quality & risk management procedures.

People related

• Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.
• Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.
• Understand EY and its service lines. Actively encourage team members to contribute ideas.
• Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda and knowledge harnessing initiatives.
• Drive campus recruitment initiatives.

Skills and attributes for success

• Knowledge of IT risk, information security or cyber security frameworks such as COSO, COBIT, ISO, NIST etc.
• IT Compliance and regulatory assessments – IT Risk and Controls assessment with exposure of any of the technologies such as SAP, Oracle, Workday, MS Dynamics or emerging technologies such as Cloud, RPA, AI/ML
• Cognitive problem-solving capabilities, quick decision-making skills and ability to handle complex situations with a calm demeanour.
• Exceptional interpersonal, written, and verbal communication skills
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines.
• Globally mobile and flexible to travel to onsite locations
• Team player with strong interpersonal skills
• Ability to think differently and innovate

To qualify for the role, you must have

• Chartered accountant (CA) or Master's degree in Management, Information Systems/ Technology, Computer Science, Business Analytics, Cybersecurity, or a related discipline.
• Passion for technology and an ardent desire to work in risk management.
• Minimum 10 years of a “Big 4” or professional firm or professional industry experience in risks & controls, with more than 6 years of experience in IT Risk Management, IT Regulatory Compliance, IT Audit, IT Transformation Risk.

Ideally, you’ll also have

• Prior Big 4 or consulting leadership experience.
• Demonstrated success in market development or sector focused propositions.
• Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers.
• Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers.

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