EYOracle HCM-Oracle HCM Payroll Functional-Senior
About this role
The opportunity
The Senior Consultant – Oracle HCM-Oracle HCM Payroll Functional will play a key role in the ongoing support, stabilization, and enhancement of the client’s Workday HCM environment, with primary focus on Core HR and Recruiting modules. The role will support day-to-day production issues, business process optimization, minor enhancements, release impact analysis, and stakeholder advisory across the employee and candidate lifecycle.
Your key responsibilities
- Provide Level 2 / Level 3 support for Workday Core HR and Recruiting processes in a live production environment.
- Investigate, troubleshoot, and resolve production issues related to:
- Worker data
- Job changes
- Organizational assignments
- Position management
- Recruiting processes
- Candidate lifecycle transactions
- Hire and pre-hire processes
- Analyse root causes, document findings, and recommend sustainable corrective actions.
- Support incident, service request, and problem management activities in line with SLA / KPI expectations.
Skills and attributes for success
- Production support mindset
- Strong analytical and troubleshooting capability
- Stakeholder communication and advisory skills
- Detail orientation and process discipline
- Ability to balance support operations with ongoing enhancements
- Strong team-player and self-started attitude.
- Well organized, attentive to details attitude.
To qualify for the role, you must have
- 5+ years of experience in Workday HCM, with strong hands-on expertise in Core HR and Recruiting.
- Proven experience in AMS / production support / post-go-live support engagements.
- Strong understanding of:
- Worker lifecycle transactions
- Supervisory organizations
- Positions and staffing models
- Recruiting lifecycle from job requisition to hire
- Workday Business Process Framework
- Experience troubleshooting production issues and managing enhancements in a controlled support environment.
- Experience with Workday security concepts, domain access, and role-based permissions.
- Hands-on experience with Workday reporting, including standard reports, custom reports, and calculated fields.
- Strong documentation, issue-tracking, and stakeholder communication skills.
- Workday certification in Core HCM and/or recruiting.
Additionally, good to have
- Experience supporting global HR and Recruiting operations.
- Familiarity with integrations impacting recruiting and worker data.
- Experience with release management, test coordination, and change control processes.
- Exposure to ticketing / service management tools such as ServiceNow, Jira, or similar platforms.
What we look for
- A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
- An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
- Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries
What working at EY offers
At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.