Solution Architect - Data and Analytics 4C
About this role
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
As a Senior Integration Solution Architect, you will be a vital Associate within our global digital technologies team. Our mission is to move past traditional "technical-only" integration and build a team of Segment Domain Experts. In this role, you will not just connect systems; you will deeply immerse yourself in the operational logic of our distinct business segments to design a seamless digital fabric that connects our global supply chains, factories, brand operations, and retail partners.
The Five Principles in Action for This Role
· Quality: You will champion the delivery of robust, highly reliable, and secure integration solutions. By holding yourself and your partners to uncompromising standards, you will ensure our digital transactions flow flawlessly across our global value chain.
· Responsibility: You will take ownership of the integration landscape and proactively build your domain expertise. You will assume responsibility for defining best-practice design patterns, safeguarding our data, and mentoring junior Associates to help them grow.
· Mutuality: You will design integration frameworks with a "win-win" mindset. By understanding the commercial realities of our segments, you will ensure our systems operate seamlessly for us, our external retail partners, global suppliers, and third-party logistics providers.
· Efficiency: You will optimize our integration footprint, avoiding redundant custom builds by maximizing platform capabilities. Through API-led connectivity, reusable microservices, and automated workflows, you will help us deliver faster and with fewer resources.
· Freedom: Backed by our long-term generational perspective, you will have the creative freedom to innovate, experiment, and implement forward-looking, event-driven architectures that shape the future of our digital ecosystem.
Quality: You will champion the delivery of robust, highly reliable, and secure integration solutions. By holding yourself and your partners to uncompromising standards, you will ensure our digital transactions flow flawlessly across our global value chain.
Responsibility: You will take ownership of the integration landscape and proactively build your domain expertise. You will assume responsibility for defining best-practice design patterns, safeguarding our data, and mentoring junior Associates to help them grow.
Mutuality: You will design integration frameworks with a "win-win" mindset. By understanding the commercial realities of our segments, you will ensure our systems operate seamlessly for us, our external retail partners, global suppliers, and third-party logistics providers.
Efficiency: You will optimize our integration footprint, avoiding redundant custom builds by maximizing platform capabilities. Through API-led connectivity, reusable microservices, and automated workflows, you will help us deliver faster and with fewer resources.
Freedom: Backed by our long-term generational perspective, you will have the creative freedom to innovate, experiment, and implement forward-looking, event-driven architectures that shape the future of our digital ecosystem.
Key Responsibilities
1. Integration Strategy & Domain Architecture (Freedom & Quality)
· Define, design, and govern enterprise-grade integration architectures across our hybrid-cloud ecosystem, ensuring high availability, fault tolerance, and low latency.
· Act as a Segment Domain Expert: Deeply understand the business processes, data flows, and operational nuances of our core business segments (e.g., Petcare, Snacking, Food) to design integrations that solve real business problems.
· Architect end-to-end integration flows connecting core enterprise systems, including ERPs (SAP S/4HANA), CRMs (Salesforce), Warehouse Management Systems (WMS), and Retail POS systems.
· Champion API-Led Connectivity and Event-Driven Architecture (EDA) as the foundational paradigms for global business operations.
· Establish reusable integration patterns, templates, and frameworks that accelerate time-to-market for digital initiatives across different business units.
2. Technology Leadership & Platform Governance (Efficiency & Quality)
· Provide deep architectural expertise and hands-on design leadership across our core integration platforms:
SAP BTP Integration Suite (SAP BTP IS): Lead core ERP and cloud line-of-business integrations (e.g., Cloud Integration, API Management).
Azure Integration Services (Azure IS): Drive cloud-native workflows, event routing, and messaging using Logic Apps, Service Bus, Event Grid, and Azure API Management.
MuleSoft Anypoint Platform: Govern API portfolios, design reusable RAML/OAS specs, and establish robust runtime engine deployments (CloudHub/hybrid).
Solace PubSub+: Design and implement real-time, high-performance event brokers and streaming frameworks for globally distributed supply chain and manufacturing operations.
OpenText: Architect secure, high-volume B2B integration networks and EDI systems to support transactional exchanges with global retailers and logistics partners.
· Collaborate with DevOps and Platform squads to implement modern, automated CI/CD pipelines, containerization, and infrastructure-as-code for integration deployments.
· SAP BTP Integration Suite (SAP BTP IS): Lead core ERP and cloud line-of-business integrations (e.g., Cloud Integration, API Management).
· Azure Integration Services (Azure IS): Drive cloud-native workflows, event routing, and messaging using Logic Apps, Service Bus, Event Grid, and Azure API Management.
· MuleSoft Anypoint Platform: Govern API portfolios, design reusable RAML/OAS specs, and establish robust runtime engine deployments (CloudHub/hybrid).
· Solace PubSub+: Design and implement real-time, high-perfo