Tech Lead - Testing & Quality Assurance N 4C

Tech Lead - Testing & Quality Assurance N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Quality Engineer – 4C (Manager)

Experience

• 8–12 years of software quality engineering experience across web, API, and platform testing
• Experience leading quality efforts for medium to large engineering programs
• Proven experience driving automation adoption and improving test coverage
• Experience managing small teams of Quality Engineers and coordinating with Engineering and Product teams
• Strong understanding of Agile/Scrum delivery models

Automation & Technical Skills

• Strong hands-on experience with automation frameworks such as Selenium, Playwright, Cypress, or equivalent
• Strong API testing experience using Postman or similar tools
• Comfortable with scripting in Python, JavaScript/TypeScript, or Java
• Experience integrating automated tests into CI/CD pipelines
• Good understanding of Git, code reviews, and modern software development practices

Quality Ownership

• Define test strategy and test plans for products and releases
• Drive automation coverage across functional, integration, and regression testing
• Ensure quality gates are met before releases
• Monitor quality metrics such as defect leakage, automation coverage, and release readiness
• Partner closely with developers to identify and resolve quality issues early

Team & Stakeholder Management

• Lead and mentor Quality Engineers across projects
• Support hiring, onboarding, and capability building within the QE team
• Work closely with Engineering Managers, Product Managers, and Architects to drive quality outcomes
• Provide regular status updates on quality risks and release readiness

AI & Modern QE Practices

• Leverage AI tools to improve test case creation, automation productivity, and defect analysis
• Exposure to testing AI-enabled applications, copilots, or GenAI workflows is preferred
• Drive adoption of modern quality engineering practices across the team

Success Profile

• Strong automation-first mindset
• Good balance of technical depth and people leadership
• Able to independently own quality for a product area or program
• Comfortable working in fast-paced product engineering environments
• Uses data and metrics to drive quality improvements

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

ISTQB Certified Tester - International Society for Technology in Education (ISTE)International Society for Technology in Education (ISTE), Oracle Certified Professional - Java SE 8 Programmer - KodNestKodNest

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Penetration Testing, People Leadership, Personal Effectiveness, Quality Assurance (QA), Quality Management, Risk Management, Security Testing, Storytelling

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Testing & Quality Assurance N

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.