Specialist - Process Analytics - SCM 4B

Specialist - Process Analytics - SCM

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Logistics Team Leader – Dispatch & Primary Transport (Management Trainee / Assistant Manager)

Inviting applications for the role of Logistics Team Leader – Dispatch & Primary Transport

This combined role oversees both people leadership for the Inbound and Primary Transport team and end-to-end dispatch planning for primary transport of finished goods between sourcing units and primary distribution centers (including overflow locations) within the European network. The role owns daily deployment planning, reconciliation, and stakeholder management with client and internal teams, while also managing the team responsible for executing this process.

Responsibilities

Team & Stakeholder Leadership

• Create and maintain relationships with all stakeholders and the client.

• Manage the organization team, including recruitment, onboarding, and support administration.

• Handle people (non-operations) related issues and escalations raised by team members and stakeholders.

• Monitor and review team and organizational performance, including KPI tracking with the client Performance team at defined frequency.

• Drive problem-solving within the team and hold regular catch-ups with Customer Service Experts on performance improvement.

• Prioritize and balance workload within the team to ensure resources are optimally utilized.

• Conduct employee annual/mid-year performance reviews.

Dispatch & Deployment Planning

• Collect the detailed deployment plan in collaboration with stakeholders, ensuring readiness and final shipment execution.

• Run the Rough Cut Deployment Plan and review the plan generated by SAP APO.

• Review Truck Load Building (TLB), forecast, and available-to-deploy stock at product code level.

• Coordinate execution of special freights.

• Create transport orders in SAP/Oracle for further execution.

• Ensure correct priorities are given to customer service transport needs.

• Maintain close collaboration with Warehousing, Production Planning, Documentation, and Logistics teams.

• Check daily dispatch adherence, ensuring all orders from the previous day have been loaded and shipped.

• Make necessary changes to the plan and execution as needed.

• Act as the link of communication between Production Planning and Transport Planning, ensuring the plan is feasible, executed efficiently, and delivered on time to meet customer demand.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy

Required Skills

Actuarial Services, Agile Methodology, AML Investigations, Client Relations, Collaboration Tools, Cost Management, Customer Onboarding, Data Analytics, Demand Planning, Design Thinking, Executive Presence, Financial Management, Inclusion, Inventory Management, Know Your Customer (KYC), Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Business Intelligence (PBI), Order Management, Personal Effectiveness, Python (Programming Language), SC Planning, Storytelling, Supply Chain Management (SCM), Tableau (Software)

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Process Analytics - SCM

Remote Type -

Hybrid

Work Shift -

Rotating (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.