HCL TechSenior Support Lead
About this role
Job Summary
Sr. Customer Success Engineer for TA Minimum qualifications:Bachelors degree or equivalent practical experience5 years of customer-facing experienceExcellent written and verbal communication skillsExperience working cross functionally in a large organizationAbility to navigate ambiguity and drive issues to a clear conclusionAbility to work with cross functional teams including external vendorsAbility to work with internal and external teams in resolving customer issuesAbility to pay attention to details and track customer issues to closureExperience in trouble ticket systems. Experience with Linux operating systemsOne of the following:Experience in areas of networking, DNS, virtual private networks and their application to PaaS and IaaS technologiesExperience with Storage technologies (GCP or equivalent) Preferred qualifications:3 years of experience as a Technical Support EngineerExperience with Salesforce or similar CRMs, Experience with ERP Systems
How to apply
Use the official application link to contact the employer and submit your application.