Z2_Senior ServiceNow Developer

Req ID: 391173

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Z2_Senior ServiceNow Developer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description – Senior ServiceNow Developer

Location: Bangalore (Mandatory)

We are looking for a Senior ServiceNow Developer with strong technical expertise in the ServiceNow platform and experience working closely with Project Managers to deliver enterprise-scale digital transformation programs.

Key Responsibilities

• Design, develop, configure, and customize ServiceNow applications and workflows.

• Develop integrations between ServiceNow, Workday, and other enterprise systems using REST/SOAP APIs, IntegrationHub, and MID Server.

• Build and enhance modules such as HRSD, ITSM, CMDB, Service Catalog, Knowledge Management, and Integrations.

• Collaborate with the Project Manager, business stakeholders, and functional teams to translate requirements into scalable technical solutions.

• Perform code reviews, unit testing, deployment support, and ensure adherence to ServiceNow development best practices.

• Troubleshoot production issues and optimize platform performance.

Required Skills & Experience

• 7–12 years of IT experience with 5+ years of hands-on ServiceNow development.

• Strong experience in HRSD, ITSM, Service Catalog, Flow Designer, IntegrationHub, Business Rules, Script Includes, Client Scripts, UI Policies, and ACLs.

• Experience integrating ServiceNow with Workday (HR integrations preferred).

• Strong JavaScript, REST/SOAP API, and integration development skills.

• Experience with Agile delivery, Git, and CI/CD practices.

• ServiceNow CSA/CAD certification preferred; CIS-HRSD is an added advantage.

Preferred Experience

• Experience in enterprise ServiceNow implementation or migration programs.

• Exposure to Banking, Telecom, Healthcare, or Global Capability Centers (GCCs).

• Strong communication and stakeholder collaboration skills.

Location Requirement:

Bangalore – Candidates must be based in or willing to relocate to Bangalore.