.NET Developer

Req ID: 392013

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a .NET Developer to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN).

In this role, you will

Provide Level 2 and Level 3 support for business-critical enterprise applications.

Monitor application availability, performance, errors, and system health using Splunk, Grafana, and other monitoring tools.

Investigate production incidents by analyzing application logs, dashboards, alerts, database records, and system dependencies.

Perform troubleshooting and root-cause analysis for application, integration, performance, and data-related issues.

Write and optimize SQL queries to investigate data issues, validate application behavior, and support incident resolution.

Analyze .NET application code to identify defects and implement minor enhancements, bug fixes, and support-related changes.

Develop and maintain PowerShell scripts for operational automation, health checks, deployments, log collection, and repetitive support activities.

Support REST APIs, backend services, scheduled jobs, and integrations with upstream and downstream systems.

Respond to application alerts and service requests within agreed service-level expectations.

Collaborate with development, infrastructure, database, security, QA, and business teams to resolve incidents.

Support application deployments, release validation, configuration changes, and post-production verification.

Create and maintain support documentation, troubleshooting guides, operational procedures, and knowledge articles.

Identify recurring incidents and recommend improvements to application reliability, monitoring, performance, and supportability.

Participate in incident reviews, problem management, change management, and root-cause analysis discussions.

Required Qualifications

4-8 years of experience in application support, production support, or software engineering for enterprise applications.

Strong hands-on experience with Splunk for log searches, incident investigation, dashboard analysis, and alert troubleshooting.

Experience using Grafana or similar monitoring tools to analyze application health, availability, and performance.

Strong SQL skills, including writing queries, analyzing data, troubleshooting data issues, and supporting production investigations.

Working experience with .NET Framework and/or .NET Core applications, with the ability to read, debug, and troubleshoot C# code.

Experience troubleshooting REST APIs, backend services, scheduled processes, and system integrations.

Hands-on experience with PowerShell scripting for application support and operational automation.

Understanding application logs, monitoring, alerting, incident management, and root-cause analysis.

Experience with relational databases such as Oracle, SQL Server, or PostgreSQL.

Familiarity with source control and deployment tools such as Git, Jenkins, or similar CI/CD tools.

Experience working within ITIL-aligned incident, problem, and change-management processes.

Strong analytical, troubleshooting, problem-solving, and communication skills.

Desired Qualifications

Experience supporting applications hosted on Windows servers, cloud platforms, or containerized environments.

Familiarity with Tridion Sites or another enterprise content-management platform is an advantage.

Familiarity with Azure or AWS monitoring and operational services.

Basic understanding of Docker, Kubernetes, and microservices-based applications.

Experience creating operational dashboards, alerts, and application health checks.

Knowledge of application security, performance troubleshooting, and enterprise integration patterns.

Experience with Python or other scripting languages for support automation.

Experience supporting applications in financial services or another highly regulated environment.

Exposure to Generative AI or AI-assisted support automation is a plus.

Job Expectations

Ability to independently investigate and resolve application and production-support issues while collaborating effectively with distributed teams.

Willingness to work in shifts scheduled between 7:00 AM and 10:00 PM IST, based on business and application-support requirements.

Flexibility to provide occasional on-call support outside s