P&O OCM Team Leader

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a P&O / OCM Senior Manager to join our team in Delhi, India.

Who we are:

NTT DATA’s People & Organizational Consulting Practice delivers on the promise to help our clients’ people and organizations meet the evolving demands of business and the workforce. In this India-based role, you will help lead and scale our P&O offshore delivery team while partnering closely with North America leaders and client-facing teams to deliver high-quality consulting solutions.

Why the Role Is Important:

NTT DATA is seeking a dynamic People & Organization / OCM Consulting Senior Manager to help lead our India-based P&O offshore delivery team and support a successful People & Organization Consulting Practice. As a Senior Leader in this practice, your typical day will include client delivery, go to market support, and internal practice contributions across India and North America:

Client contributions:

• Serve as an expert senior advisor and delivery leader for global clients embarking on change initiatives, with accountability for offshore delivery quality and outcomes.

• Develop, lead, and execute comprehensive and customized People & Organization and OCM strategies in partnership with North America client teams to maximize employee adoption and minimize resistance.

• Coordinate India-based delivery resources with North America teams to drive faster adoption, increased utilization, greater proficiency, benefit realization, value creation, ROI, and desired business outcomes for clients.

• Manage change readiness, adoption baselines, measurement, and monitoring to assess the effectiveness of People & Organization activities and ensure consistent reporting across offshore and North America teams.

• Serve as a trusted advisor to client executives and sponsors by facilitating leadership alignment and developing change strategies that enable successful enterprise transformation.

• Apply best practice OCM methodologies to develop a customized client change management approach.

• Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

• Coach, manage, and mentor India-based P&O offshore delivery talent at various levels to high performance and high-quality results.

• Support North America practice and account leaders with solution design, client proposals, budget forecasting and management, engagement planning, offshore delivery estimates, and resourcing.

• Build strong internal networks and partnerships across India and North America to support business expansion opportunities, delivery continuity, and career growth.

• Engage in the hiring process for offshore delivery roles, including evaluating potential candidates, interviewing, and supporting onboarding into the P&O practice.

• Assist with the development of thought leadership, collateral, delivery assets, tools, and templates that can be leveraged consistently across offshore and North America teams.

Required Qualifications:

• You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.

• You have 5 years of recent consulting experience, including experience growing a practice, partnering with sales and account teams, developing advisory-level client relationships, and supporting business development through pricing estimates, presentations, and delivery planning.

• You have 5 years of experience leading successful medium to complex organizational change management engagements with distributed, offshore, or cross-regional delivery teams.

• You have 2 or more years’ experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members

• You have have a preferred certification.

• You have the ability to work effectively across India and North America time zones and travel as needed for client, practice, or team priorities.

• You have experience using AI tools to improve consulting delivery, including research, analysis, content development, productivity, and responsible innovation in client and internal work.

Preferred Skills:

• You have 5 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; Configured Platforms (i.e. SAP, Salesforce, ServiceNow) implementations.