Oracle Senior Consultant (EDM)

Job Description

Overview

We are looking for an experienced Senior Consultant with strong hands-on expertise in Oracle Enterprise Data Management Cloud Service (EDMCS) and a solid background across Oracle EPM Cloud applications. The role involves leading EDMCS implementations, supporting ongoing enhancements, and providing Managed Services support for global clients.

Experience

• 8+ years of overall experience in Oracle EPM solutions
• Proven hands-on experience with Oracle EDMCS in implementation and support roles
• As an Oracle EPM Senior Support Consultant, you’ll play a vital role in supporting and maintaining Oracle Cloud EPM technology Stack

Key Responsibilities

• Support all Oracle EPM Stack Cloud and On-Prem implementations, enhancements.
• Lead and support Oracle EDMCS implementations, upgrades, and ongoing enhancements
• Design and manage metadata governance models, hierarchies, node types, and workflows
• Configure and maintain EDMCS subscriptions and integrations with downstream EPM applications
• Work closely with business and technical stakeholders to gather requirements and translate them into effective EDM solutions
• Provide production support, issue analysis, root cause analysis (RCA), and performance tuning
• Handle service requests and incidents in a Managed Services environment, adhering to defined SLAs
• Support and maintain integrations with Oracle EPM applications such as EPBCS, FCCS, ARCS, PCMCS, and legacy DRM
• Prepare and maintain functional design documents, configuration workbooks, test cases, KT documentation, and client status reports
• Participate in knowledge transfer sessions and contribute to best practices and reusable assets

Qualifications

Core Skills (Mandatory):

• Oracle Enterprise Data Management Cloud Service (EDMCS)
• Metadata management and hierarchy modelling
• Workflow configuration and data governance processes

Additional Oracle EPM Experience (Preferred):

• EPBCS / PBCS
• FCCS
• ARCS
• PCMCS
• Essbase
• Smart View and EPM Reporting

Technical Skills:

• EPM Automate and Data Management
• REST APIs for EPM Cloud
• Scripting knowledge (Groovy or similar) is a plus

Soft Skills

• Strong communication and stakeholder management skills
• Ability to work independently and take ownership in a Managed Services setup
• Work effectively within an SLA-driven Managed Services environment.
• Use ticketing tools for incident / service request intake, updates, and resolution.
• Ensure timely and high-quality updates on all customer tickets.
• Analytical mindset with strong troubleshooting and problem-solving abilities
• Flexible and comfortable working in a 24×5 support model

Location

• Open (shift flexibility required to support 24×5 operations)