#ACN GN - SONG - Sales - Agentic AI- Consultant

Job Title - Agentic AI (Sales Architecture-B2B) - Manager – I&P - GN - SONG

Management Level: 09 - Consultant

Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad

Must have skills :

• Strong understanding of B2B Sales processes and end-to-end Sales process steps, including Lead Management, Lead Qualification, Opportunity Management, Pipeline Management, Forecasting, Account Management, CPQ, Deal Management, Contract Management, Order Management, and Sales Operations.
• Experience in process excellence, process redesign, process optimization, benchmarking, and data analysis.
• Ability to analyze current-state processes, identify improvement opportunities, and support the design of future-state Sales processes and operating models.
• Working knowledge of AI, GenAI, automation, and AI-assisted analytics and their application to business and Sales process transformation.
• Ability to conduct research, analyze industry trends, and translate findings into actionable insights and recommendations.
• Strong analytical and problem-solving skills with the ability to work independently and progressively take ownership of assigned deliverables.

Good to have skills :Experience with process mapping, process modeling, and visualization tools, including Microsoft Visio or equivalent applications.Exposure to Sales platforms and applications, CRM (Salesforce, Microsoft Dynamics), CPQ (Salesforce, Conga, SAP), CLM (Icertis Conga), Sales Planning (Anaplan, Xactly), Forecasting (Clari, Aviso), Incentive Compensation (Varicent, SAP Callidus), Order Management (Salesforce, SAP), and Revenue Management (Salesforce, SAP) platforms.Familiarity with AX Design and the application of AI-agent concepts within business processes.Experience supporting Business Development (BD), proposal development, RFP/RFI responses, solutioning, and client presentations.Client-facing consulting, workshop facilitation, and stakeholder management experience.Exposure to change-impact assessment across people, process, technology, data, and operating model dimensions.Knowledge of Power BI, Tableau, GenAI platforms, or other analytics and visualization tools.

Job Summary:

• As a Consultant – B2B Sales Transformation & Agentic AI, you will design and transformation of end-to-end B2B Sales processes for clients across focus industries.You will work across the process transformation design cycle from understanding the client's current-state Sales processes and assessing industry, market, technology, and competitive forces, through defining future-state processes and operating models, to developing implementation and adoption approaches. You will bring strong knowledge of end-to-end Sales processes and how Sales platforms and applications enable these processes and help in identifying opportunities for process simplification, automation, platform enablement, and AI-led transformation.You will conduct industry research, benchmarking, data analysis, and process assessments to develop insights that support transformation recommendations. You will also contribute to Business Development efforts including research, solution development, process narratives, capability presentations, proposal content, and client-ready materials.You will use tools such as Microsoft Visio, Power BI, Tableau, and GenAI-enabled platforms to analyze, visualize, and communicate findings. You will also develop an understanding of AX Design, recognizing how AI agents can be embedded within redesigned Sales processes.

   

  Roles & Responsibilities:

  B2B Sales Process Transformation

  Analyze current-state B2B Sales processes and document process steps, activities, roles, systems, data, controls, and pain points Support the design of future-state Sales processes, identifying opportunities for simplification, standardization, digitization, automation, and AI enablement Develop process assessments across the Sales lifecycle, including: Demand Generation Lead Management & Qualification Lead-to-Opportunity Pipeline Management Account Management Sales Forecasting & Planning CPQ & Deal Management Contract & Order Management Sales Operations & Revenue Operations Use appropriate AI tools to accelerate research, benchmarking, analysis, process documentation, and deliverable creation Identify process gaps, inefficiencies, manual activities, duplication, and opportunities for process improvement Support the development of Sales operating models, process standards, functional requirements, playbooks, and transformation of roadmaps

  Agentic AI, Benchmarking & Analytics

  ·       Support process maturity assessment, benchmarking, and assessments to identify transformation opportunitiesAssess market and industry trends across Insurance, Banking & Capital Markets, Software & Platforms, High Tech, and Communications & Media Build analytical frameworks and data-driven assessments using AI-assisted analytics and visualization tools. Analyze business and operational data and translate findings into structured insights and recommendations. Conduct peer and industry benchmarking to assess client performance against relevant market practices Develop supporting materials, dashboards, presentations, and executive-ready recommendations.

  Sales Platforms & Applications

  Analyze and understand the role of Sales platforms and applications in enabling end-to-end B2B Sales processes and support identification of opportunities to improve platform related user experience, and process efficiencies, etc. Support transformation initiatives involving, but not limited to, CRM/Sales Cloud, CPQ, CLM, Sales Planning, Forecasting, Deal Management, Incentive Compensation, Order Management, and Revenue Management platforms. Support requirements gathering, functional analysis, process design, and platform transformation activities Work with process visualization and documentation tools e.g. MS Visio and other process mapping/modeling tools.

  Client Engagement & Support

  ·       Support client discovery workshops, stakeholder interviews, design-thinking sessions, and co-creation workshopsFacilitate discussions with Sales, Operations, Technology, and Business stakeholders. Build trusted relationships through domain and consulting expertise Develop clear and structured communication / content for clients and leadership review

  Agentic AI, GenAI & AX Design

  ·       Explore opportunities where AI can improve Sales productivity, decision-making, forecasting, customer engagement, customer experience and operational efficiency.Apply AX Design principles to future-state process specifications by defining: Activities handled autonomously by AI Decision-making boundaries Human intervention requirements and AI-to-human handoffs Controls and governance Support the development of AI-enabled process concepts, use cases, and transformation recommendations

  Business Development & RFP

  ·       Contribute actively to Business Development, RFP/RFI, proposal, and pursuit activitiesParticipate in market research, RFP response, building proposals, case studies, and capability presentation content Translate client requirements into practical B2B Sales transformation solutions and roadmaps Support client presentations, solution demonstrations, workshops, and pursuit discussions Contribute to development of reusable assets, accelerators, frameworks, and points of view to support future pursuits.

  Professional & Technical Skills:

  Strong understanding of B2B Sales processes and Sales process steps. Knowledge of Sales Operations and Sales transformation concepts. Experience or exposure to Agentic AI, process redesign, benchmarking, and process optimization. Ability to perform data analysis and AI-assisted analytics. Working knowledge of how AI, GenAI, automation, and digital technologies can be incorporated into business processes. Experience with or exposure to Sales platforms and applications such as CRM/Sales Cloud, CPQ, CLM, Sales Planning, Forecasting, Deal Management, and Order Management. Familiarity with Microsoft Visio and other process mapping/modeling tools. Experience with Power BI, Tableau, Excel, GenAI platforms, or similar analytical and visualization tools. Ability to convert analytical findings into structured business recommendations and executive-ready deliverables. Strong written and verbal communication skills

  Industry Focus:

  The role will primarily support clients across:Insurance Banking & Capital Markets Software & Platforms High Tech Communications & MediaThe Consultant is expected to build strong knowledge of industry-specific B2B Sales models, Go-to-Market strategies, Sales operating models, Sales processes, technology landscapes, and emerging AI opportunities.Additional Information:·       Strong interest in B2B Sales transformation, process excellence, digital transformation, AI, and emerging Sales technologies.·       Familiarity with process mapping and modeling using Visio or similar tools.·       Growing understanding of AX Design, AI-agent behavior, autonomy levels, decision boundaries, and human-machine collaboration.·       Ability to work across both client delivery and Business Development/RFP activities.·       Willingness to continuously build expertise across Sales processes, Sales platforms, industry trends, AI/GenAI, and consulting methodologies.sAbout Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at 
  About Our Company | Accenture 
   About Accenture Industries and Process (I&P): Accenture I&P shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture I&P's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network   Accenture Global Network  | Accenture in One Word  At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.