Test Automation Lead

• 1. Change Strategy & Governance
• • Define and implement the global change management strategy aligned with ERP roadmap and deployment waves
• • Establish change governance, frameworks, and methodologies (aligned with One ERP Team model)
• • Define change principles: standardization vs differentiation, adoption of global templates
• • Ensure alignment with program governance (SteerCo, PMO, GPOs)
• 2. Stakeholder Engagement & Alignment
• • Identify key stakeholders across regions, functions, and leadership levels
• • Build strong relationships with GPOs, Business Leads, and IT teams
• • Drive stakeholder alignment on process standardization and transformation objectives
• • Manage resistance and ensure leadership sponsorship at all levels
• 3. Communication & Change Narrative
• • Develop and execute a global communication plan (vision, roadmap, benefits)
• • Translate ERP transformation into clear business value messaging
• • Ensure consistent messaging across regions and programs (Symphony, Legacy, Transformation)
• • Support executive communication and board-level updates
• 4. Business Readiness & Adoption
• • Define and monitor business readiness criteria for each deployment phase
• • Drive readiness assessments (people, process, system, data)
• • Ensure alignment between business expectations and ERP delivery scope
• • Support cutover readiness from a people and organization perspective
• 5. Training & Capability Development
• • Define global training strategy (role-based, digital, on-site, train-the-trainer)
• • Coordinate training development with GPOs and Solution Teams
• • Ensure alignment between process design and training content
• • Monitor training effectiveness and user adoption
• 6. Change Network & Local Deployment Support
• • Establish and manage a global change network (regional/local champions)
• • Enable local teams to drive adoption and feedback loops
• • Ensure consistent rollout approach while allowing local adaptation where needed
• 7. Adoption Measurement & Continuous Improvement
• • Define KPIs for adoption and change effectiveness
• • Monitor user adoption, system usage, and process compliance
• • Identify gaps and implement corrective actions
• • Capture lessons learned and feed into future rollout waves

Roles & Responsibilities

• 5. Training & Capability Development
• • Define global training strategy (role-based, digital, on-site, train-the-trainer)
• • Coordinate training development with GPOs and Solution Teams
• • Ensure alignment between process design and training content
• • Monitor training effectiveness and user adoption
• 6. Change Network & Local Deployment Support
• • Establish and manage a global change network (regional/local champions)
• • Enable local teams to drive adoption and feedback loops
• • Ensure consistent rollout approach while allowing local adaptation where needed
• 7. Adoption Measurement & Continuous Improvement
• • Define KPIs for adoption and change effectiveness
• • Monitor user adoption, system usage, and process compliance
• • Identify gaps and implement corrective actions
• • Capture lessons learned and feed into future rollout waves

Technical Requirements

• • Bachelor’s or Master’s degree in Business, IT, Organizational Change, or related field
• • 8–12+ years of experience in Change Management, preferably in ERP/SAP programs
• • Proven experience in large-scale global transformation programs
• • Strong understanding of ERP (SAP S/4HANA preferred) and business processes
• • Experience working in matrix and global environments
• • Familiarity with change methodologies (e.g., Prosci, ADKAR) is a plus
• • Strong communication and stakeholder management skills
• • Fluent in English (additional languages are a plus)