Customer Tech - Salesforce - Senior Developers
About this role
The Opportunity
We are looking for an experienced and certified Salesforce Developer with a strong focus on Service Cloud to design, develop, and support scalable Salesforce solutions. The ideal candidate will have hands-on development and configuration experience, along with a strong understanding of Salesforce administration and business processes. Experience in Public Sector Solutions will be a significant advantage.
Your Key Responsibilities
- Design, develop, and implement Salesforce solutions with a focus on Service Cloud
- Develop and maintain Visualforce pages
- Perform Salesforce administration including org setup, user management, profiles, roles, and security
- Create custom objects, fields, picklists, page layouts, workflows, approvals, validation rules, and flows
- Configure and maintain reports and dashboards
- Collaborate with stakeholders to translate business needs into Salesforce solutions
- Provide technical support during deployment and post-go-live
Skills and attributes for success
- Experience with Salesforce Public Sector Solutions
- Familiarity with Omni Studio and Omni Script
- Strong analytical and communication skills
Required Qualifications
- Salesforce Certified Platform Developer
- Minimum 5 years of Salesforce development experience with strong Service Cloud expertise
- Visualforce development experience
- Strong Salesforce configuration and administration skills
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
- Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
- Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
- People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
- Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
- How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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