Lead Consultant

Job Summary

Job Summary : The SRC operates as a comprehensive support function available 24/7/365, encompassing systems monitoring & administration, incident- detection, response and management, change enablement, stakeholder communication, and customer engagement. The preferred candidate will be an excellent communicator, tech-savvy, customer obsessed, and an energetic collaborator. A quick learner who demonstrates problem solving mindset & is open to work in 24/7 rotational shifts. They should have hands-on experience in system engineering, monitoring, incident response, and infrastructure administration (systems, networks, storage, databases) preferably supporting global customers. Proficiency in Linux, Azure Cloud, Docker, Kubernetes, or similar hosting platforms, and troubleshooting is essential.